Shop Policies

Payment

Accepted payments:

What is Google Checkout?

Shipping

All orders ship the next business day after payments have cleared. Business days are Monday through Friday, excluding the Federal Government holidays, or any other days listed below for 2011.

Holiday	Date
New Year’s Day	January 1
Birthday of Martin Luther King, Jr.	January 17
Washington’s Birthday	February 21
Shipping Center Closed from March 31 to April 7 All orders placed within this period will ship out on Friday, April 8.
Memorial Day	May 30
Independence Day	July 4
Labor Day	September 5
Columbus Day	October 10
Veterans Day	November 11
Thanksgiving Day	November 24
Christmas Day	December 26 (Monday)

Orders are shipped out via The United States Postal Service. We provide estimated shipping times for each shipping method, however we make no guarantees that items will get to their destination within any set time.

International orders have customs forms affixed to the package. The contents as well as their value are honestly declared on the form. It is the responsibility of the customer to pay any customs fees that may be incurred.

Return Policy

Every situation is unique, so it is our policy to listen to your concerns and address them on a case by case basis, all in a timely manner. Your happiness is our highest priority.

Contact us through our contact form, or if you have an account with us, directly request a return on your order page within 10 days of your order. To find your order page, sign in, go to the View orders page and select the order number you have an issue with.

Privacy Policy

Your privacy is important. All login pages, contact forms, and checkout pages are secured with an industry standard private SSL. Your information is encrypted.

To ensure your page is secure, check for an indication on your browser's address bar at the top of your web browser. You can click the indication in the address bar to verify the security of the web page or to view the certificate.

Information such as the user's web browser, country, and so forth, are collected to enhance the user's shopping experience on ajillionpieces.com. The data we collect on this website is never shared, sold or made public in any way.

Because PayPal and Google Checkout are our payment processors, we never see, collect, or store credit card information. The payments occur on the PayPal or Google Checkout websites.